FAQ
Frequently Asked Questions
Everything you need to know about scheduling, pricing, and how service works.
General
What areas do you serve?
Boise and the greater Treasure Valley, including Meridian, Nampa, Eagle, Caldwell, Kuna, Garden City, and Star.
What types of facilities do you clean?
Offices, medical and healthcare facilities, warehouses and industrial space, restaurants, retail stores, and post-construction projects. See our services for details on each.
Do you offer one-time cleaning or only recurring service?
Both. One-time deep cleans, post-construction cleanup, and ongoing recurring service are all scoped the same way — with a walkthrough and written quote.
Scheduling
Can cleaning happen after hours?
Yes — most commercial cleaning happens in the evening or early morning specifically to avoid disrupting your business.
How do I request a specific schedule?
Let us know during your walkthrough and quote — your preferred days, times, and frequency get documented in your scope of work.
What happens if I need to skip or reschedule a visit?
Just reach out — scheduling changes are handled directly with your service coordinator.
Pricing & Contracts
How is pricing determined?
Pricing is based on your facility's square footage, type, and cleaning frequency. See our full cost guide for typical ranges.
Do you require a long-term contract?
No — service runs month-to-month with flexible scheduling and no long-term lock-in.
Is there a minimum square footage or visit frequency?
Generally no — service is scoped to fit your facility, whatever its size.
Trust & Safety
Are you insured and bonded?
Proof of insurance and bonding is available upon request during your quote — it's a standard part of vetting any commercial cleaning provider, and we'd encourage you to ask the same of anyone you're comparing.
What cleaning products do you use?
Standard commercial-grade cleaning products, with eco-friendly and green cleaning options available on request.
Do you handle regulated waste, like medical or hazardous materials?
No — regulated waste disposal requires a licensed specialty vendor. Our scope covers standard janitorial and disinfecting service.
How do you ensure quality and consistency?
Every engagement starts with a documented scope of work, backed by periodic quality walkthroughs to make sure the scope still matches your needs.
Getting Started
How do I get a quote?
Fill out our quote request form — we'll follow up to schedule a walkthrough and send a written scope of work and pricing.
How fast can service start?
It depends on your facility's scope and schedule — we'll confirm timing when we send your quote.
Still Have Questions?
Tell us about your facility and we'll answer anything else in your custom quote.